Call us, we'd love to talk0131 228 40300131 228 3060Bite Dentistry, 30 Glen Street, Edinburgh EH3 9JE

Building Relationships Of Trust In Dentistry

posted May 4th, 2020

  • Bite Dental
  • Building Relationships Of Trust In Dentistry

Routine check-ups and non-essential dentistry are on pause as a result of the Coronavirus and the team at Bite Dentistry are missing our lovely clients! See one of our patient stories, here.

Routine check-ups and non-essential dentistry are on pause as a result of the Coronavirus and the team at Bite Dentistry are missing our lovely patients!

We were contacted last night by one of our clients, Jill*, who has been coming to us for over 20-years for her oral healthcare. Jill emailed us the following and asked us to share her story:

I hope you and all the family and staff are well. What a huge difference my last appointment has made! It no longer feels like a foreign body in my mouth. I now appreciate how good it all looks . Thank goodness [my daughter] kept that business card all those years ago. I’ve had a few flashbacks when I hear it said that the only dental treatment available at the moment is extraction!”

Regaining Trust In Our Industry

The beginning of our patient journey with Jill started as a result of a hugely negative prior experience of extraction with another practitioner. In her 20’s this lovely lady suffered a serious case of malpractice - a full upper clearance at the hands of an alcoholic dentist. He took out all of her teeth but only replaced these with a partial denture with four teeth on. As a result, she was left with huge trauma and a fear of the dentist.

She was recommended to visit our team by her daughter. The past experience had severely affected Jill, and we worked slowly with her to restore her trust in the dentistry industry. Jill had travelled 2.5 hours each way to attend her initial visit - and has continued to make that journey each time for the last twenty years.

A Comprehensive Oral Healthcare Plan

Jill’s healthcare plan has grown a lot over the past two decades. Starting with a new denture, she then felt confident enough to get two lower implants to stabilise her lower partial denture. Since then, she’s gone on to have 6 upper implants, a titanium bar retained over-denture and a conversion of her lower removable denture to a fixed bridge.

The journey Jill and our team have been on is an incredible one, and just one of many relationships of mutual trusts we share with our patients here at the practice. Dentistry is vital to healthcare - not only to maintain beautiful smiles and healthy teeth, but also to prevent gum issues and assess for illnesses such as oral cancers.

Goodwill is about trust, and with a dentist and patient there is a mutually binding relationship that can take years to nurture. We care about every one of our patients and look forward to returning to a time where we can provide full care before long.

Get In Touch With The Team Today

If you want to register as a patient or call to discuss a dental issue that you may have, then get in touch with the practice today where one of our team is able to help you and offer you guidance. our friendly team today. We strive to answer all of your queries as promptly as possible. Fill out our contact from, here.

*Patient name changed for confidentiality

Dr. Eimear O'Connell

BDS (Edin, 1992) MFGDP
DipImpDent RCS Ed FFGDP

Pexels Nicole Michalou 5778899
General Dentistry

Enjoy Christmas Eating and Look After Your Oral Hygiene

There are a few simple tricks and tips that you can do to keep your oral hygiene in good condition and still enjoy all of the delightful Christmas treats.

Read
Sincerely Media G Pn Hi8 Am O5K Unsplash
General Dentistry

Helping to Raise Awareness of Mouth Cancer Action Month

Organised by the Oral Health Foundation, the charity event is the UK’s largest campaign to promote understanding of mouth cancer. We are proud to help raise awareness of mouth cancer and we have rounded up how we support this great cause.

Read
Pexels Anna Shvets 4045552
General Dentistry

Minor Dental Issues During Covid-19 and How to Avoid Them

Dental practices across the UK are opening their doors once again, although the range of treatments on offer is likely to be limited. This article is here to provide you with guidance on dental care and the tips you need for oral health during Covid-19.

Read

Book an appointment with us

Here at Bite Dentistry we provide the best, most effective and long-lasting solutions for people of all ages, from the beginning of their life through to the end.

We can help every type of patient from someone who is missing just one tooth, through to people who have no teeth at all and everyone in between. If you would like to know more about any of our treatments, our friendly team can take you through all the options available to you. Please complete the form or contact us on: 0131 2284030

For more information see our Privacy Policy